Tenancy Services Co-ordinator
Location: Nottinghamshire
Contract: Temporary – 5 months
Salary: £18 - £20 per hour (via an umbrella company)
We’re working with a respected housing provider seeking a Tenancy Services Co-ordinator to join their Housing Management team on a temporary 5-month contract. This is an excellent opportunity for someone with strong organisational and customer service skills to play a key role in supporting tenants and communities.
The Role
As a Tenancy Services Co-ordinator, you’ll provide essential support to the Tenancy and Estates team, ensuring an efficient and effective housing management service.
Your day-to-day duties will include:
Managing appointments, estate inspections, housing surgeries and new tenant visits.
Administering mutual exchanges, successions, tenancy assignments and permissions.
Handling customer enquiries by phone, email and in person, providing accurate housing advice.
Supporting Housing Officers with inspections, safe and well checks and tenancy visits.
Maintaining housing records, data and performance information.
Assisting with sheltered scheme reviews and wider housing projects.
Providing general administrative support, including correspondence, reports and minute taking.
About You
We’re looking for someone who:
Has excellent communication and interpersonal skills.
Can effectively prioritise and manage a varied workload.
Is confident using Microsoft Office and housing management systems.
Has experience working in a customer service or office-based environment, ideally within housing or the public sector.
Understands key social housing issues and their impact on residents.
A full UK driving licence and the ability to travel across the district are essential.