Senior Surveyor

Location City of London
Discipline: Job
Job type: Permanent
Salary: £65000
Contact name: Neil Hand

Contact email: nhand@karterthomas.co.uk
Job ref: 38995
Published: 22 days ago
Startdate: 27-04-2026

Senior Surveyor – Housing Repairs & Maintenance

Permanent or Temporary to Permanent
Hybrid Working: 4 days on site/office | 1 day remote
Salary: £55,000 – £65,000 (DOE)

 

We are working in partnership with a local authority housing service to recruit an experienced Senior Surveyor to join a specialist neighbourhood‑based housing team delivering a high‑quality, resident‑focused repairs and maintenance service.

 

This is a unique and meaningful role, supporting residents and ensuring their homes are safe, well‑maintained, and managed to the highest possible standards. The service manages a small but complex portfolio of council‑owned homes and places strong emphasis on safety, compassion, accountability, and excellence.

 

The role is available on a permanent basis or temporary‑to‑permanent, offering stability, progression, and the opportunity to play a key part in shaping best practice across a wider housing organisation.

 

The Role

As Senior Surveyor, you will lead on the delivery of repairs, maintenance, and compliance across a portfolio of residential properties, ensuring works are delivered safely, efficiently, and to a high standard. You will combine technical expertise, contract management, and resident engagement, while working closely with internal teams, partner landlords, and contractors.

 

You will also act as a senior technical lead, supporting change, driving improvement, and helping embed a resident‑focused culture across housing services.

 

Key Responsibilities

Repairs, Maintenance & Compliance

  • Take day‑to‑day responsibility for the maintenance of council housing stock, ensuring properties remain safe, secure, and habitable at all times

  • Deliver a responsive, high‑quality service that puts residents at the centre of decision making

  • Oversee inspections, surveys, and the production of detailed scopes of works using SOR codes

  • Ensure full compliance with health and safety legislation, building regulations, and statutory requirements

  • Take a strategic lead on complex cases, delays, and technical issues

Contract & Procurement Management

  • Prepare specifications and manage tender processes in line with council procurement procedures

  • Monitor contractor performance, quality, value for money, and adherence to contract terms

  • Ensure remedial works and financial penalties are applied where standards are not met

  • Maintain an approved contractor list and schedule of rates

Budget & Financial Management

  • Monitor and manage budgets, producing regular forecasts and recommendations

  • Authorise contractor payments for completed works

  • Maintain robust financial controls aligned with council regulations

Quality, Complaints & Resident Engagement

  • Lead on quality control and customer care throughout all repair and maintenance activities

  • Respond to complaints and member enquiries with a solution‑focused approach

  • Maintain accurate records using CRM and property databases

  • Attend evening meetings as required

Collaboration & Leadership

  • Work closely with other council departments and partner organisations to provide a joined‑up service

  • Support and guide team members and contractors, promoting best practice and continuous improvement

  • Act as a positive role model for organisational values including integrity, respect, collaboration, and accountability

About You

Essential Experience & Knowledge

  • Substantial technical experience in building construction and housing repairs

  • Strong knowledge of building contracts, repairs practice, and planning requirements

  • Working knowledge of building regulations, health and safety, and construction legislation

  • Proven experience delivering and overseeing a range of housing or construction projects

  • Experience managing budgets, procurement, and contractor performance

  • Strong background in customer‑focused, front‑line housing or technical services

Skills & Abilities

  • Excellent technical and surveying skills, including use of SORs and inspection reporting

  • Strong communication skills, both written and verbal

  • Ability to prepare and interpret technical reports and legal documentation

  • Confident decision‑maker with strong prioritisation and problem‑solving skills

  • High level of numerical and financial management capability

  • Effective stakeholder management and negotiation skills

  • Comfortable working across multiple sites and adapting to changing service needs

  • Competent use of housing IT systems and CRM platforms

Desirable

  • RICS (or equivalent) membership

  • Ability to drive and access to a vehicle

 

What’s on Offer

  • Salary £55,000 – £65,000 depending on experience

  • Hybrid working (4 days on site/office, 1 day from home)

  • Permanent or temp‑to‑perm flexibility